If you have a question or query in relation to gambling online, then it is most likely someone else has had the same thought. That is why 222Casino has put together some of the most frequently asked FaQs. 

General Casino Enquiries

How do I know if an online casino is legit?

Answer: Unless a casino has built up an established reputation it is not always easy to spot if a casino is a legit or a scam. Firstly, it is always important to check which licenses a casino holds and check their terms and conditions. 

Secondly, you can also check what security credential holds. Both of these can be found usually at the bottom of the casino home page. 

Thirdly, that is why 222Casino is here to assist. We promise to only provide you with online casinos that we have built a trusty relationship with and have taken our time to do all the hard grafting to make sure you are safe while gambling online. All of our recommended casinos feature 128-bit encryption. 

Is there an age restriction for players gambling online?

Yes! You must be 18 years or older to gamble. 

Can I register an account at more than one casino?

Yes, although you are not allowed to create more than one account per each casino.

Are online casinos compatible with all devices?

The majority of online casinos are compatible with all devices. Some casinos may offer an application which can be downloaded, whereas others may allow you to simply access them via searching the casino in the web browser. 

Do I need to be connected to the internet to play online?

Yes, if you wish to deposit and play with real money you are required to be connected to a stable internet connection. 

What games can I find at an online Casino?

An online casino hosts an array of games.  You can enjoy slot games, jackpot games, live casino, table games and more.  Most of the games you can play for fun, whilst others like live casinos you need to be logged in and wager real money to enjoy.

What is a welcome bonus?

Most online casinos will offer you a welcome offer for signing up and playing. Most bonuses would consist of a deposit match and also free bonus spins. The payment method that you use might grant a welcome offer or not, so we always suggest that you check the casino’s FAQ section.

What are casino promotions?

Casino promotions are offered that the casino crafts from time to time.  These could be deposit offers, free bonuses, reload bonuses and more.  When you land at your favorite casino, always have a look at the Promotions and Offers section to keep track of what is on offer.

Why can’t I play for Fun at the live casino tables?

Unfortunately, you cannot play for fun at live casino tables, as all the tables are all live.  What you can do is play at table games for fun, and once you feel you have all the skills you need, you can conquer the live casino tables.

What are wagering requirements?

Most bonuses come along with a wagering requirement. This is the amount of times a player would need to play the bonus money amount before a withdrawal of any winnings is allowed. You can track the progress for you to meet the casino wagering requirements via your player account.

What do I do if I have a question about a specific casino?

At new casinos, it is expected that you would have questions, hence we suggest that you always start off by having a look at the casinos FAQs. If you still have questions, you can speak to the CS team via chat, email or any communication channel they offer.

What is a casino loyalty Program?

Some online casinos have a dedicated loyalty program that will award you for choosing a specific brand over the other. Once you reach specific milestones, you would be granted freebies such as free spins, official merchandise, events tickets and much more. We always suggest you check at the casino site.


How safe is it to use my credit card online?

As long as the casino has 128-bit encryption in place then it is very safe to use your credit card online. Also when you are selecting which payment method to use for your deposits and withdrawals it is always recommended that you select one you are familiar with. 

Why do I have to verify my Source of Wealth (SOW)?

Online casinos will ask you to provide evidence of your SOW once you have reached a certain deposit limit as it is required by the laws and regulations to check where the players funds are generated from. 

What banking methods can I use?

There are a large variety of payment methods available to use nowadays online. However, depending on the casino you register at and the country you reside in, the payment methods may vary. 

If you are ever in doubt you can easily check this information via the online casino itself or by reading our casino reviews. 

How long does it take for my deposit to process?

When you make a deposit at an online casino, your money will automatically be credited to your players account. 

How long does it take for my withdrawal to process?

The majority of online casinos strive to process withdrawals within a 24 hour time frame. 

However depending on the payment method you have chosen to use it may take between 1-10 days for the money to credit into your account. 

How do I deposit funds to my player account?

Once you open your player account at a casino, you will be directed to choose your payment method and deposit funds.  Here you will be presented with the payment methods available and you can choose the deposit amounts stipulated by the casino. 

I won at an online casino, how do I get my winnings?

Once you land a win at an online casino, you have 2 options, you can either use the money as play money and continue playing, or you can withdraw the funds.  To withdraw the funds, you will need to click on the cashier and click withdraw.  The casino will always send your winning funds to the payment method you chose for your deposits. In terms of timescales, it would be wise to check the payments section at the specific casino you are playing at.

Registering an Account

Is it normal for an online casino to ask for personal data upon registration?

When registering an account at an online casino, it is common for them to ask you to provide some personal details in order for you to create your account. These usually consist of your full name, address, telephone number, date of birth. 

Does it take a long time to create an account?

The majority of online casinos provide players with a quick and easy registration process, however there are some which may be more time consuming. 

To find a casino which has a quick and simple registration process check out our casino reviews. 

Why do I have to verify my account?

It is important for a casino to verify your account firstly due to the laws and regulation and secondly to protect you against any fraudulent activity. 

Do I have to create an account to play?

In order to play with real money you are required to make an account. If you wish to just try out some demo plays then you are able to do so without creating an account. 

How do I sign up to a new casino?

Sign up to a new casino by clicking the VISIT button located at the casino review on this site. After signing up and choosing your payment methods, you can start playing.

Gamble Safely

Do online casinos have any safety measure in place to protect me against gambling problems?

Yes! At any point you can set different limits on your account to prevent you playing for too long or to help you with your financial needs. 

Online casinos also enable players to temporarily block their accounts or permanently delete them at any time if they feel they need to take a break. 

You will also find links to gambling helplines at the bottom of the casinos home page if you do think you require any help or information on gambling habits and addictions. 

How do I know if I have a Gambling Problem?

Detecting your own gambling problem may not always be easy but there are several warning signs you can look out for. Some of the warning signs may include; 

  • Are you hiding your gambling habit from friends or loved ones?
  • Are you depositing more than you can afford?
  • Are you gambling habits becoming more frequent?
  • Are you thinking about gambling 24/7?

There are of course many other signs that can indicate you are gaining a gambling addiction. If you are in doubt, then do not be afraid to seek help.

What can I do if I think I have a Gambling Problem?

If you think you have a gambling problem then there are specialists you can reach out to for help. 

There are many trustworthy organisations set up to help support players who feel that there gambling has spiraled out of control including:

  • Gamble Aware:
  • GamCare: 

How do I know that an online casino is legitimate?

We always ask casino players to read reviews before signing up to an online casino. The experience of other players is invaluable.  Apart from that, when you scroll to the bottom part of the casino lobby, you will find the licenses that the casino enjoys.  All of these elements will highlight how legit the online casino is.

Why do I need to send my personal documents?

It is part of the laws and regulations tied with the gambling license, requires the casino to verify players, make sure they are over 18 and not from restricted countries. This is the reason that casinos collect player data and information.

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